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Todd Hughes

Business Operations

Data Analysis

Client Relationships

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About Me

Hi, I'm Todd, a tenured sales professional with a rich history of diverse job experiences. From my early days in Network Marketing, to B2C/B2B, SaaS industries, and most recently in Fintech, I've explored various facets of the business world with insatiable curiosity. With great excitement, I have progressed to the next phase of my career by adding Salesforce Administrator to my skillset.


With over 16 years of hands-on experience, I have refined my skills in client acquisition and business development, and Salesforce which has enabled me to excel in driving sales, fulfill client needs, and maximize profitability.


My journey has been marked by constant growth, adaptability, and a passion for delivering exceptional results.

As for my personal story, I am originally from Utah and then moved to Tucson, Arizona where I met my wife, Ashley. We have been happily married since 2015, welcomed an incredible son, James in 2017, and have two 10 year old rescue dogs, Stella & Lilly.

In my free time I enjoy playing video games, traveling, snowboarding, playing chess, and spending a beautiful day on the golf course with my son.


In 2023, my family and I made a life-changing decision and relocated to Zagreb, Croatia; a country we have visited several times since 2015 and fell in love with. Living in Croatia has been a dream of ours since then and we are so excited to have finally made it happen.

Cheers,

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Proficiencies

  • Salesforce Sales Cloud
  • Strong Sales Aptitude
  • Data Analysis & Implementation
  • Effective Time Organization
  • Adaptive and Resourceful
  • Excellent communication skills and the ability to work collaboratively across teams
  • Attention to detail
  • Strong customer relations and interpersonal skills
  • Passionate drive to solve distinct challenges faced by clients and prospects
  • Comprehensive B2B, B2C, and SaaS Background
  • Client Relationships & Post-Sale Relationship Management
  • Team Development
  • Learner’s Mindset


hard skills

  • Salesforce Admin Superset
  • Salesforce Trailhead Ranger
  • Lightning Experience Reports & Dashboard Specialist
  • Google Business Suite
  • Microsoft Office Suite
  • Mac OS
  • Tableau
  • MySQL
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Professional Background

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Solutions Architect

October 2021 - June 2023 | Remote | Headquartered in New York City


Sealed modernizes houses with the latest HVAC, weatherproofing, and smart home technology. So your house feels just right, for years to come.


  • Collaborate with inbound clients to educate and identify energy-efficient solutions to enhance the comfort and cost-effectiveness of their homes.
  • Conduct regular market research and analysis to stay up-to-date on emerging trends and best practices in the energy efficiency industry, leveraging this knowledge to develop trust among my clients.
  • Successfully redesigned multiple Salesforce reports, utilizing insights to optimize team productivity and performance.
  • Achieved multiple months in 2022 with sales performance exceeding 200% of quota, showcasing an ability to surpass targets and drive superior results.
  • Showed outstanding performance, leading to a promotion to the Climate Team within just 6 months of joining the team.
  • Maintain accurate and up-to-date records of all customer interactions and sales activities.
  • Demonstrates a consistent ability to secure sales deals with an average size of $25k, delivering first-rate value to clients and contributing to business growth.

Business Development Manager

January 2021 - September 2021 | Hybrid | Scottsdale, Arizona


Endpoint Closing is a digital title and settlement company built from the ground up to make home closing easy for all.


  • Proactively engage real estate agents through various channels including phone, email, and online tools to foster and cultivate new client relationships.
  • Deliver compelling demonstrations to real estate agents, effectively communicating the value & benefits of Endpoint's product to enhance their client experience & drive growth.
  • Build and maintain a robust Salesforce database of leads, contacts, and opportunities, ensuring data accuracy and integrity.
  • Developed a custom BDM dashboard for performance tracking.
  • Consistently surpass outreach benchmarks by achieving twice the number of dials and email output compared to the next highest BDM over the past 8 months.
  • Demonstrated exceptional performance with a 40% increase in demos compared to the company average in July, maintaining a strong 29% above-average performance in August.
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Owner, Operations & Marketing

November 2018 - January 2023 | Mesa, Arizona


Digital Expressions Photo Booths is a family-owned and operated photo booth rental company that provides fun and interactive photo experiences for all types of events.

  • Initiated and executed a ground-up overhaul of operations and marketing systems, encompassing CRM, accounting, phone systems, SEO, social media, and website.
  • Conducted thorough data analysis to assess competitor's pricing structure.
  • Executed impactful marketing campaigns resulting in a 300% surge in lead-generation.
  • Implemented new processes that propelled revenue to an impressive +400% in the first year.

January 2014 - December 2020 | Scottsdale, Arizona


Connects people with great local businesses; while along the way, enriching lives of consumers and small business owners. In pursuit of this mission, we want to provide the most helpful information possible about local businesses.


Mid-Market Client Partner

February 2019 - December 2020

  • Build and maintain relationships with business owners, C-level executives, marketing leads, and franchisors to ensure continued adoption of Yelp’s marketing.
  • Manage a Portfolio of 100 clients with $2.5 Million in annual revenue to Yelp.
  • Provide clients with strategic campaign recommendations to hit KPI’s and maximize ROI.
  • Utilize Salesforce for CRM, Tableau/Excel and other internal systems for analyzing metrics to further develop book of business.
  • Maintain above company average and the highest client retention percentage on the team, with best Quarter at 106%.
  • Proactively and consistently demonstrates the value of partnering with Yelp.


Elite Local Client Partner

April 2017 - February 2019

  • Worked with our current clients to upgrade their core advertising products.
  • Developed an understanding of client needs, educated them on Yelp’s platform and generated Yelp Ad campaigns that will help their business better connect with customers and drive in-store sales.
  • Managed a book of over $1.5 Million annually and had the highest retention number on our team.
  • Never missed New Revenue Quota over a period of 13 months.
  • Identified areas of opportunity for clients to further partner with Yelps’ suite of products.
  • Advised & mentored the growth from a team of 3 to over 20 reps before being promoted to Mid-Market Client Partner
  • My team increased client retention by 7% annually and was recognized in 3 consecutive Corporate earnings calls.
  • One of my clients, Cascade Fence & Deck, is featured in our Q3 2018 Shareholder Letter.


Mid-Market/National Account Executive

January 2016 - April 2017

  • A cold-call sales position, worked with mid-cap multi-location Regional and National Corporate Clients.
  • Built connections with C-Level and internal marketing/external agency contacts, while learning about their goals and objectives. Able to guide them in expanding Ad campaigns to connect with their desired customer base and drive in-store sales.
  • Assisted in developing book order and sizes (how many clients were in our books and how many locations those clients had).
  • Enacted building a structure for proper ramping for new team members to the position.
  • Averaged over $35,000 in new Contract value.


Senior Account Executive

February 2014 - December 2015

  • A high-output cold-call sales position to local businesses to bring in new advertising revenue.
  • Made introductory calls, assessed the business’s goals, worked with Owners in Yelp’s platform and recommended advertising packages.
  • Over $1 Million in local revenue brought in.
  • Accomplished $96K in one month revenue on a $20K quota and became a 2015 President’s Club Member as a result.
  • Moved up revenue positions in this sector from AE to Senior AE to Elite AE by hitting and exceeding revenue targets consistently.
  • Promoted to Elite AE within 18 months, when most reps would get there in 2-3 years.
  • Part of a pilot team that helped the company transition from a contracted sales program to none contracted.

DIAMOND

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Store Manager

June 2013 - January 2014 | Tempe, Paradise Valley & Chandler, Arizona


A third-party vendor for Verizon Wireless.


  • Demonstrated phenomenal performance by swiftly advancing from Sales Associate to Paradise Valley Store Manager within a 4-month period.
  • Orchestrated achievements while managing the Paradise Valley location, driving +267% Month-over-Month and +12% Year-over-Year growth in new business.
  • Spearheaded impressive results during my initial month managing the Chandler store, leading the team to achieve +108% Month-over-Month and +40% Year-over-Year growth in new activations.
  • Played a pivotal role in the successful New England expansion, contributing to the elevation of the assigned store as one of the top-performing locations in the region.
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Executive Director

2003 - 2011 | Utah & Arizona | Formerly Pre-Paid Legal


LegalShield is an online legal service that provides affordable legal coverage for small businesses and individuals.


  • Established and nurtured a substantial nationwide client base, delivering legal insurance and identity theft protection memberships.
  • Built and led a diverse team spanning 38 states, comprising over 80 contractors in spare-time, part-time, and full-time capacities.
  • Demonstrated noteworthy self-direction, autonomy, and an entrepreneurial mindset in successfully fulfilling job responsibilities.
  • Strategized and executed comprehensive training programs at local and national levels, ensuring team proficiency and growth.
  • Achieved remarkable team performance, adding 200+ memberships at its peak, catapulting the team to the top 5% within the organization.
  • Appointed as a Corporate Area Coordinator to oversee operations in the Tucson market.
  • Collaborated with multiple Tucson teams to organize large-scale training sessions, encompassing lunch & learn sessions, weekly training, and recruitment initiatives.
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Recommendations

Quotation Mark

Madison Brooks

Mid-Market Account Director & National Sales | Yelp, Inc.

Madison worked with Todd on the same team


Todd is an exceptional person and hard worker. His ability to connect deeply with his clients and provide insightful solutions makes him stand out among his peers. Todd gives 110% to his clients and his team. What I appreciate most is his joyful demeanor and enthusiasm to help anyone at anytime. If you're looking for a tenacious team player with a fun loving attitude, Todd is your man.

Quotation Mark

Matthew Polacek

Senior Strategy Manager | Sealed, Inc.

Matthew was one of Todd's Managers


Todd Hughes is an exceptional coworker, father and friend. All of that became evident in our short time working together at Sealed, Inc. I like to say that I managed Todd, but there wasn't much to do. Consistency in his daily activity, quota attainment, leadership qualities and career progression made Todd self sufficient in all the best ways.


Todd brings a winning attitude and work ethic that drives revenue and morale. Anyone looking to increase productivity on their team with a natural and well developed salesperson, need look no further.


I can't wait for the day that I get to work with Todd again. It can't come soon enough.

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Get in touch.

Now that you've learned about me and my professional experience, if you think I would be a great fit for your business please reach out, I would love to hear from you.


Croatia: +385 95 8052 360

USA: +1 602 339 8610

tahughes23@gmail.com

www.toddahughes.com

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Created & Managed by Hughes Marketing & Design, LLC 2023